Contact Us

Use the form on the right to contact us.

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255c Oxford Street
Paddington
Australia

(02) 9380 2059

Terms & Conditions

Details on company policy, shipping and returns. 

Terms & Conditions in short

  • By ordering any of our products, you agree to be bound by these terms & conditions.
  • By placing an order with IdHAIR, you warrant that you are at least 18 years old or have a guardians' permission to buy from us.
  • All personal information you provide us with or that we obtain will be handled by IdHAIR as responsible for the personal information.
  • Events outside IdHAIR control shall be considered force majeure.
  • The price applicable is that set at the date on which you place your order.
  • Card information is transmitted over secure SSL encryption and is not stored.
  • Please note that local charges may occur.
  • IdHAIR reserves the right to amend any information without prior notice.


Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at IdHAIR, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Vasuma for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Personal Information

All personal information you provide us with or that we obtain will be handled by IdHAIR as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Vasuma and Tictail and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request IdHAIR to delete or correct the information held about you. By accepting the Conditions, you agree to the above.

 

Force Majeure

Events outside IdHAIR's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that IdHAIR is released from IdHAIR's obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

Payment

All products remain IdHAIR's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from IdHAIR.

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

Additional Information

IdHAIR reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, IdHAIR has the right to cancel the order and refund any amount paid in the best way. IdHAIR shall also notify the customer of equivalent replacement products if available.

 

All enquiries: admin@idlinc.com.au